Content Moderator Volunteer

STEM Canada is a registered not-for-profit global program that specializes in an advanced, bar-none STEM-based educational curriculum that emphasizes the interconnected subject areas of science, technology, engineering, and math (STEM). The STEM program is open to all students from preschool to high school with the mission to deliver top-notch STEM literacy and application, designed to teach students in the STEM fields, yielding globally competitive results.	
Are you excited about shaping the future of global education? We’re looking for enthusiastic volunteers to join our international event planning team for an upcoming Global Education Fair, where we’ll showcase our innovative Medical Science and Engineering Academy to a diverse audience. This is a unique opportunity to gain invaluable experience, work alongside industry experts, and make a significant impact on the educational landscape. By volunteering for 3 months, you’ll help create an engaging and memorable experience for attendees while showcasing the transformative potential of our innovation programming for students ages 7-17. Come be a part of this exciting project and help us connect with parents, students, and educators from around the world!

Location: Remote
Time commitment – 6 hours/week
Description: As a Content Moderator for STEM Canada, you will be responsible for monitoring and moderating online discussions and interactions during the Global Education Fair. Your role involves ensuring adherence to event guidelines, addressing inappropriate content or behavior, and maintaining a positive and respectful environment for all participants. Your attention to detail and proactive approach will be key in fostering a constructive and engaging event atmosphere.

Key Responsibilities:
Oversee online discussions, chats, and interactions during the event to ensure they adhere to event guidelines and standards.
Implement and enforce community guidelines and rules to maintain a positive and respectful environment.
Identify and address inappropriate content or behavior, taking appropriate action to resolve issues in real-time.
Provide guidance and support to participants who have questions or concerns regarding interaction norms or guidelines.
Work closely with event management and technical teams to address any content-related issues and ensure a smooth event experience.
Document and report any significant incidents or violations to event organizers for further action.
 
Requirements: 
Experience in online moderation, particularly on platforms like Zoom, with a strong understanding of maintaining positive online environments.
High attention to detail to effectively monitor and manage discussions and interactions.
Strong communication skills to interact professionally with participants and address issues promptly.
Ability to handle and resolve conflicts or inappropriate behavior quickly and effectively.
Proactive and vigilant in identifying potential issues and taking preventive measures to ensure a positive event experience.
 
Benefits:
Play a key role in ensuring a positive and respectful online environment during a high-profile global event.
Gain valuable experience in content moderation and online community management while working with industry professionals.
Connect with educators, industry leaders, and fellow volunteers, expanding your professional network.
Develop and enhance your moderation, communication, and problem-solving skills in a dynamic and supportive environment.
Be part of an inclusive team dedicated to diversity and equity in education.



SMAC is strongly committed to equity and diversity within its community. We welcome and encourage applications from all religious backgrounds, persons of color, women, Indigenous/Aboriginal persons, persons with disabilities, and others who can contribute to the diversification of our community.
Interested candidates are encouraged to submit a resume and a cover letter to volunteer@stemcanada.ca
We thank you for your interest in this opportunity; however, only those selected for an interview will be contacted. 
Interested individuals should submit their resume for immediate consideration.