Registration and Attendee relations coordinator

STEM Canada is a registered not-for-profit global program that specializes in an advanced, bar-none STEM-based educational curriculum that emphasizes the interconnected subject areas of science, technology, engineering, and math (STEM). The STEM program is open to all students from preschool to high school with the mission to deliver top-notch STEM literacy and application, designed to teach students in the STEM fields, yielding globally competitive results.

Location: Remote
Time commitment: 6 hours a week
Description: Are you excited about shaping the future of global education? We’re looking for enthusiastic volunteers to join our international event planning team for an upcoming Global Education Fair, where we’ll showcase our innovative Medical Science and Engineering Academy's to a diverse audience. This is a unique opportunity to gain invaluable experience, work alongside industry experts, and make a significant impact on the educational landscape. By volunteering for 3 months, you’ll help create an engaging and memorable experience for attendees while showcasing the transformative potential of our innovation programming for students ages 7-17. Come be a part of this exciting project and help us connect with parents, students and educators from around the world!
Key Responsibilities:
Supervise the registration process for participants of the event, which involves creating registration forms, handling confirmations, and addressing any inquiries.
Act as the main contact for participants, handling their inquiries, worries, and offering assistance prior to, during, and after the occasion.
Create and send out pre-event messages such as confirmation emails, event reminders, and updates.
Keep precise documentation of participants' sign-ups and engagement, guaranteeing the security and confidentiality of data.
Offer assistance and help to participants in navigating and utilizing the online event platform, addressing any technical problems that may occur.
Gather feedback from participants to evaluate their experience and pinpoint areas for enhancement.
Requirements:
Proven experience as a Registration and attendee relations coordinator or similar role, with a strong portfolio of successful campaigns.
Excellent written and verbal communication skills in English. Proficiency in additional languages is a plus.
Having familiarity with event registration systems and virtual event platforms is advantageous.
Creative mindset with the ability to think outside the box and develop innovative strategies.
Strong organizational and time management skills, with the ability to manage multiple projects and meet deadlines.
Passion for STEM education and commitment to promoting STEM literacy and application.
Cultural sensitivity and ability to engage with a diverse global audience.
Benefits:
Opportunity to contribute to the growth and success of a high-impact educational program.
Gain valuable experience in event registration and attendee management for global virtual events.
Networking opportunities with educators, industry professionals, and STEM enthusiasts.
Dynamic and supportive team environment with opportunities for professional development.
SMAC is strongly committed to equity and diversity within its community. We welcome and encourage applications from all religious backgrounds, persons of color, women, Indigenous/Aboriginal persons, persons with disabilities, and others who can contribute to the diversification of our community.
Interested candidates are encouraged to submit a resume and a cover letter to volunteer@stemcanada.ca
We thank you for your interest in this opportunity; however, only those selected for an interview will be contacted. 
Interested individuals should submit their resume for immediate consideration.