Friendly Support Caller

This position requires you to contact the clients via telephone, and engage the clients in a friendly, social conversation. Ideally up to 25 minute long. Provide appointment reminders. Notice any health or emotional changes. Report any issues/concerns to Support Services Program Coordinator. Access emergency intervention for client if needed. Communicate closely and regularly with Support Services Program Coordinator.
Ability to understand and speak English. Must be able to use the internet and communicate via email. Good interpersonal Skills: friendly, courteous, patient. Ability to work independently. Capacity to maintain confidentiality. Able to communicate in a clear and effective manner. Punctual and reliable. Comfortable dealing with emotional issues/topics. Ability to initiate and sustain conversation. Be in good mental health.
Mandatory criminal record check. Provide 2 references.
Commitment - One or more mornings per week approx. 2-3 hours Minimum 6 month commitment