Satisfaction Survey- Focus Group Volunteer

Volunteer Opportunity: Satisfaction Survey Focus Group Volunteer

Community Living Oakville is looking for friendly, thoughtful volunteers to help support our Satisfaction Survey focus groups. This role is a great opportunity to support meaningful feedback from people we support, families, and caregivers, helping ensure their voices are heard and valued.

Focus group volunteers play an important role in creating a welcoming, respectful space where participants feel comfortable sharing their experiences and ideas.

Start Date: Early February (during day time hours) upon availabilty

Time Commitment: Flexible scheduling based on focus group dates

What You’ll Do:

Support the facilitation of satisfaction survey focus groups
Help create a comfortable, inclusive, and respectful environment
Assist with note-taking or organizing feedback (no interpretation or decision-making required)
Support participants as needed during sessions
Maintain confidentiality and professionalism at all times

Who We’re Looking For:

Friendly, patient, and good listeners
Comfortable engaging with individuals and families in a group setting
Strong communication and interpersonal skills
Respectful of confidentiality and diverse perspectives
Experience in facilitation, customer service, social services, education, or community engagement is an asset but not required

Your Impact:

By supporting focus groups, volunteers help Community Living Oakville continue to grow, learn, and improve the services we provide.