Activities involved
Casino Customer Service

Bingo Hall Volunteer – Rama Gaming House

991 Kennedy Rd, Scarborough, ON, M1P 2K5 [map]
3 hours / monthly
Ongoing
Did you know that you can raise over $1000 for Scarborough Hospitals with just 2 hours of your time? Join us in this charitable gaming initiative as a Bingo Hall Volunteer! 

At Scarborough Health Network (SHN) Foundation, we are committed to shaping the future of care by raising funds to improve the quality of hospitals in Scarborough. We have teamed up with Dolphin Gaming as part of their Charitable Gaming program to aid in our fundraising efforts. In return for volunteers assisting them with tasks, a portion of the proceeds from their charity Bingo sessions are granted back to SHN Foundation. Each volunteer helps bring in an average of $1200 per 2-hour session! This is why we need your help.  

We are looking for long-term, committed volunteers to assist with these charity sessions and represent SHN Foundation.  

Address: 991 Kennedy Rd, Scarborough, ON M1P 2K5 

About this role: 
Each session is 2 hours 
2 volunteers must be present  
Arrive 5-10 minutes early to sign in 
Follow dress code of collared SHN Foundation shirt and name tag (provided), and dark pants 
Tidy up (tuck in chairs, wipe down tables and slot machines, discard any trash, return trays, etc.)  
Walk around and monitor the room  
Greet patrons as they enter 
Serve tea and coffee to patrons  
Be polite to customers and provide assistance during bingo sessions when applicable  

Requirements:  
Must be 19 years of age or over  
Attend in-person 
Reliable transportation 
Clear communication with volunteer coordinators (confirmation of attendance, notice of absence, etc.)  
Completion of online training modules and in-person orientation  
Ability to stand and walk continuously for the duration of the shift  

How to succeed in this role and benefits:  
Be friendly and offer excellent customer service 
Be timely and follow tasks  
Tasks are simple and not strenuous  
Volunteer appreciation (gift cards, etc.)  
You are directly raising money for hospitals in Scarborough, which will have a tremendous impact.  

If you have any questions regarding the Bingo Hall Volunteer position at Dolphin Gaming, do not hesitate to reach out. Send us an email at communitydevelopment@shn.ca.  

Thank you and we look forward to hearing from you!
Why should you volunteer for this opportunity?
References available upon request; volunteer appreciate gifts/events
Activities involved
Casino Customer Service