Community Services Worker

Community Services Workers are the first face people see when they come into our drop-in Community Services Office (CSO). 

At the CSO, we support individuals in our community by providing essential services such as locating and contacting safe and affordable housing providers, serving as a mailing address for individuals with no fixed address, assisting with employment searches and job readiness skills, providing information about addiction services and residential treatment programs, connecting with mental health supports, and accessing health resources. 

We also serve as a community hub, where people can come and have coffee or a snack, use computers, phones, or washrooms, and access other programs. One of our foundational objectives is to simply create a warm and welcoming place for people who are experiencing hardships in life. 

The CSO is primarily staffed by volunteers, and the position is a front-line community services role. Many of our volunteers come to work with us because they are interested in gaining experience in the fields of social work, criminology, psychology, or other human services; this position is a great introduction to working in the community with a wide demographic, including people who might be homeless, use substances, have mental health concerns, be involved in the criminal justice system, have developmental disabilities, and/or other challenges.