Crisis Line Responder

Crisis Line Volunteer Responder

Job Description

Job Title:		Crisis Line Volunteer Responder
Program:		Interior Crisis Line Network - Williams Lake Site 
Job Summary:		To provide non-directive support to callers
Reports to:		Team Lead of Crisis Intervention & Prevention 

Qualifications:
19+ in age
Must be able to pass a criminal record check. 
Good listening and interpersonal skills.
Ability to work as a team member.
Willingness to participate in ongoing training and supervision.
Knowledge of community resources.

Key Duties & Responsibilities:
To maintain confidentiality.
To support the mission and goals of our agency.
To function as part of the team answering crisis line calls.
In answering crisis line calls, to provide non-directive, emotional support and information (re: counselling, medical, legal & police services).
To attend monthly group sessions & further consult with the supervisor as necessary.

Remote Opportunity:
This role offers the flexibility of working remotely, allowing you to make a meaningful impact from the comfort of your home while receiving comprehensive training and support.

By joining our team, you will be providing critical support to individuals in need, helping them navigate difficult moments with compassion and care. Your role as a Crisis Line Volunteer Responder makes a significant difference in the lives of those you assist.

If you are passionate about supporting others and have the skills to listen, learn, and grow, we invite you to apply for this rewarding opportunity.


Volunteer Rights: 
Each and every volunteer
Has the right to: Be treated as a co-worker.
Know as much as possible about the agency, its policies, programs & procedures.
A suitable assignment with consideration given to preference, experience and education.
Effective and sufficient training for the position.
Take part in planning, feeling free to make suggestions.
Recognition.
Sound guidance and direction.